Putting customers first is our main focus, ensuring top-notch quality and service. That’s why we’ve introduced an Order Cancellation Policy on our website.
If you wish to cancel your recently placed order, kindly confirm your decision through Email, phone, or WhatsApp within the initial 24-hour window. Upon receiving your cancellation request within this timeframe, a 35% deduction will be applied to the specific product’s amount, and the remaining funds will be promptly refunded. Should your cancellation request reach us after 48 hours, the deduction increases to 50%, ensuring a fair resolution while refunding the rest of the amount. It’s important to note that we regretfully cannot accommodate order cancellations after the fifth day, given our standard delivery time of 4-5 days
Once your order has been shipped, cancelling takes longer. So, hold off on asking then. But, if you change your mind, you’ve got a 30 days to return the product and snag a refund through our return policy!